Hot tub repairs & servicing across the North East & Scottish Borders
Northumbria Hot Tubs provides hot tub and swim spa repairs, servicing and maintenance across Northumberland, Tyne and Wear, County Durham, Teesside, North Yorkshire, the Scottish Borders and north-east Cumbria.
Find your region below, then contact us with your postcode and equipment details to discuss the right appointment.
Service-plan and heat pump installation availability is confirmed for your equipment and postcode when you enquire.
Key towns, cities & communities
The places below are examples within our preferred service regions. Nearby villages and rural addresses are welcome to enquire too; visit availability and travel costs are confirmed individually.
Northumberland
Based in Blyth, we welcome hot tub and swim spa repair, servicing and maintenance enquiries from coastal communities, market towns and rural properties across Northumberland.
Key towns & places- Blyth
- Cramlington
- Bedlington
- Ashington
- Morpeth
- Ponteland
- Prudhoe
- Hexham
- Corbridge
- Haltwhistle
- Alnwick
- Amble
- Rothbury
- Wooler
- Seahouses
- Berwick-upon-Tweed
Tyne and Wear
Contact us about servicing, repairs or maintenance for your home or business in Newcastle, Gateshead, Sunderland and the surrounding Tyneside and Wearside communities.
Key towns & places- Newcastle upon Tyne
- Gateshead
- Sunderland
- North Shields
- South Shields
- Whitley Bay
- Tynemouth
- Wallsend
- Jarrow
- Hebburn
- Washington
- Blaydon
County Durham
We welcome enquiries from Durham and the county’s towns and villages. Tell us your postcode and equipment details so we can discuss the appropriate visit and any travel charges.
Key towns & places- Durham
- Chester-le-Street
- Consett
- Stanley
- Bishop Auckland
- Spennymoor
- Crook
- Newton Aycliffe
- Shildon
- Barnard Castle
- Peterlee
- Seaham
Teesside
For hot tubs and swim spas around Teesside, share the make, model and work required. This helps us distinguish a maintenance appointment from a repair or fault-finding visit.
Key towns & places- Middlesbrough
- Stockton-on-Tees
- Billingham
- Thornaby
- Yarm
- Ingleby Barwick
- Redcar
- Guisborough
- Saltburn-by-the-Sea
- Hartlepool
North Yorkshire
Enquiries are welcome from North Yorkshire, including market towns, rural properties and coastal locations. For more distant addresses, confirm visit availability and travel arrangements before booking.
Key towns & places- Richmond
- Northallerton
- Thirsk
- Bedale
- Leyburn
- Stokesley
- Great Ayton
- Whitby
- Scarborough
- Pickering
- Helmsley
- Malton
Scottish Borders
We welcome repair, servicing and maintenance enquiries from the Scottish Borders. Include the full site postcode, particularly for rural properties, holiday accommodation or sites with several units.
Key towns & places- Berwickshire: Eyemouth, Duns and Coldstream
- Kelso
- Jedburgh
- Hawick
- Galashiels
- Melrose
- Selkirk
- Peebles
North-east Cumbria
Our published coverage includes north-east Cumbria, rather than the whole county. Ask about your exact location, particularly around the North Pennines and the Brampton area.
Key towns & places- Brampton
- Alston
- Longtown
- Carlisle — please check your postcode
Town listings are a guide to where you can enquire, rather than a promise of an appointment at every address. Share your full postcode so we can confirm the location, work required and any travel costs.
Services you can enquire about
Let us know whether you need a repair, a servicing appointment or an ongoing care arrangement.
Repairs & fault finding
For leaks, heating problems, pump or circulation faults, electrical trips and error messages. Describe the symptoms and send photographs where helpful.
Annual servicing
Ask about a standalone servicing visit for your hot tub or swim spa. Confirm the scope, equipment condition and preparation instructions before booking.
Hot tub & swim spa plans
Discuss regular visits, usually every three months, with alternatives available by agreement. Your written proposal confirms the work, schedule and payment arrangements.
Refresh visits
Ask about a refresh for functioning equipment, or explore how regular refresh visits fit into a service plan. The scope and price are confirmed for your equipment.
Heat pump installation
Share your equipment, site photographs and intended use to discuss suitability, available models and a supply-and-fitting quote. Installation availability is confirmed separately.
Seasonal maintenance
Enquire about winter shutdowns and spring start-ups if you are taking equipment out of use or bringing it back after winter. These appointments are discussed separately from regular plans.
Arrange help at your property
Tell us the make and model of your hot tub or swim spa, what you need help with and your postcode. Mention restricted access, recessed equipment or decking that may obstruct the side panels.
For repairs, include any error code and when the problem started. For planned care, let us know your preferred visit frequency.
Discuss your site requirements
For a larger site or several units, include the number of hot tubs or swim spas, equipment details, the work required and your preferred timescale.
Mention guest changeovers, access arrangements and any site documentation requirements so these can be considered when discussing the work.
Your postcode is still worth checking
We have repeat customers outside our preferred regions and may be able to help when working in or around your area.
Contact us before ruling out a visit. Availability depends on your location, the work needed and the arrangements we can agree.
Agree the details before booking
Any additional travel or fuel costs are discussed with you. A town appearing on this page does not set the price or guarantee a particular appointment date.
For remote or rural properties, provide the full postcode and any useful access information.
Check coverage & arrange the next step
Based in Blyth, Northumberland. Contact us directly or use the enquiry form to discuss your equipment and location.
- Telephone07971 410167
- Emailnorthhottubs67@gmail.com
- WhatsAppChat with us on WhatsApp
- Online enquiryOpen our contact form
What to send us
- Your full postcode and the property or site location.
- The equipment make, model and filter count, if known.
- The service you need or a description of the fault.
- Photographs and any error messages.
- Access restrictions and your preferred timescale.
- For commercial enquiries, the number of units and site requirements.
Before you arrange a visit
Which areas do you cover?
Our preferred regions are Northumberland, Tyne and Wear, County Durham, Teesside, North Yorkshire, the Scottish Borders and north-east Cumbria. Contact us with your full postcode to confirm visit availability.
Do you cover villages and rural properties?
Yes, enquiries from surrounding villages and rural addresses are welcome. Send the full postcode and details of any access restrictions so we can discuss a visit.
My town is not listed. Can I still enquire?
Yes. The town lists are examples, not an exhaustive boundary. We may also be able to help outside our preferred regions when working nearby.
Do you cover the whole of Cumbria?
Our published coverage specifies north-east Cumbria. Please check your postcode with us; coverage elsewhere in Cumbria is not assumed.
Do you work with commercial sites or several units?
Commercial and multiple-unit enquiries are welcome. Include the number of tubs or spas, site location, required work, timescale and any site requirements.
Are there additional travel charges?
Additional travel or fuel costs may apply and are discussed when quoting. Your postcode helps us confirm the arrangements before booking.
Can I arrange a service plan or heat pump installation in my area?
Please enquire with your postcode and equipment details. Service plans and heat pump installations are assessed for the location and work involved. Heat pump servicing is separate from hot tub and swim spa service plans.
Find out how we can help in your area
Send your location and equipment details to discuss repairs, servicing, ongoing care or a heat pump installation.
